Source: https://hiatt-co.com/product/

# Hiatt Workflow _Private Beta_

Build supervised AI workflows around the work your business already does.

Define the inputs, rules, tools, evidence requirements, approval points, and expected output. Claude handles reasoning and interpretation while your team keeps control over actions that require judgment.

Currently being developed through a small number of SMB pilot workflows.

[See the workflow](https://hiatt-co.com/product/#workflow)

## From request to _approved action._

Example workflow: a customer asks to change an order.

1.  ### Email/request
    
    A customer asks to change an order.
    
2.  ### Claude extracts context
    
    Identify the customer, order, and requested change.
    
3.  ### Gathers records
    
    Retrieve the relevant records through approved tools.
    
4.  ### Checks rules
    
    Check the request against your policy and evidence requirements.
    
5.  ### Produces recommendation
    
    Present the proposed change, sources, and any uncertainty.
    
6.  ### Human approves
    
    Your team reviews the evidence and decides whether to proceed.
    
7.  ### Approved system action
    
    Apply the approved change through the connected system.
    

Illustrative workflow. Pilot tools, permissions, and actions are agreed for each business.

## Have a workflow  
_in mind?_

Start with one recurring request, the records it needs, and the decision your team wants to keep.

[Discuss a pilot workflow](https://hiatt-co.com/plan/?type=project)[See our implementation process](https://hiatt-co.com/implementation/)